Degraded GUI perfomance

Incident Report for Atera

Resolved

Found a bug that in some situations when a system generated more than 20K alerts, a timeout could occur. A quickfix was uploaded to production to address this issue and will be rollout in the next couple of hours.

Posted Sep 07, 2018 - 19:51 EDT

Investigating

Some of our customers may experience degraded GUI performance and slow response times. Our R&D and DevOps teams are working to get this resolved as soon as possible. We are sorry for the inconvenience.

Posted Sep 07, 2018 - 17:14 EDT

This incident affected: Admin Console GUI.