2FA login issues

Incident Report for Atera

Resolved

This incident has been resolved.

Posted Dec 16, 2021 - 16:00 EST

Identified

We are aware that some customers experiencing problems with 2FA authentication, this is due to an outage of the authentication service provider Auth0. You can learn more here : https://status.auth0.com/

We are in contact with the Auth0 to get it resolved ASAP.

Posted Dec 16, 2021 - 15:51 EST

This incident affected: Admin Console GUI.