Delayed System Alerts

Incident Report for Atera

Resolved

Provider applied a fix to remedy the issue and it is now resolved.

Posted Sep 24, 2018 - 13:53 EDT

Identified

Some customers may experience delayed system alerts. This is due to an API latency issue of our messaging platform infrastructure. We are aware of the problem and we're working with our partners to have it solved ASAP.

Posted Sep 24, 2018 - 13:08 EDT

This incident affected: RMM Services (Agents Health).