Atera Status

All Systems Operational

RMM Services Operational

Main Dashboard Operational

Agents Health Operational

System Alerts Operational

PSA Services Operational

Helpdesk Operational

Reports Operational

Billing Operational

End User Customer Portal Operational

Admin Console GUI Operational

System Schedulers Operational

Remote Control Operational

Email Security Services Operational

API Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 4, 2023

No incidents reported today.

Feb 3, 2023

No incidents reported.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

Intermittent login issues

Resolved - This incident has been resolved.
Jan 25, 21:20 EST

Identified - Some of our customers may experience intermittent login issues due to Auth0 infrastructure problems. Their teams are working to push a fix in production as soon as possible.
Jan 25, 19:44 EST

Application slowness - EU customers

Resolved - This incident has been resolved.
Jan 25, 08:10 EST

Update - The connectivity has been restored. For hanging browser sessions, we recommend refreshing the page and try to log back in. We are currently monitoring and observing the outcome.
Jan 25, 06:57 EST

Update - Although Microsoft reversed a WAN alteration they put in place, some of our customers might still experience login issues. We are currently investigating.
Jan 25, 06:34 EST

Monitoring - Microsoft reversed a WAN alteration they put in place, which appears to have resolved the issue. We are now observing the outcomes.
Jan 25, 05:40 EST

Identified - There are currently network issues being reported in the Azure environment by Microsoft, which may result in some of our customers experiencing slow application performance. Our team is collaborating with Microsoft engineers to resolve the issue as quickly as possible. For more information please refer to this link : https://azure.status.microsoft/en-gb/status
Jan 25, 03:43 EST

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.