All Systems Operational
RMM Services Operational
Main Dashboard ? Operational
Agents Health ? Operational
System Alerts ? Operational
PSA Services Operational
Helpdesk ? Operational
Reports ? Operational
Billing ? Operational
Admin Console GUI ? Operational
System Schedulers ? Operational
Remote Control ? Operational
Email Security Services ? Operational
API Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 20, 2019

No incidents reported today.

Aug 19, 2019

No incidents reported.

Aug 18, 2019
Resolved - Website back up and available.
Aug 18, 21:11 UTC
Identified - Some customers may experience issues reaching www.atera.com . If you need to login, please do so via https://app.atera.com/Login
Aug 18, 17:20 UTC
Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.

Aug 7, 2019

No incidents reported.

Aug 6, 2019
Resolved - This incident has been resolved.
Aug 6, 13:51 UTC
Monitoring - A fix has been uploaded o production. It may take up to 12 hours for all agents to receive this update. However, restarting the service will force an update and fix the issue immediately.
Aug 6, 10:49 UTC
Identified - When using Splashtop with a MAC device, in some cases, the Splashtop will overtake the active window. Our Dev team identified the issue and is working on releasing a fix for this ASAP!
Aug 6, 08:00 UTC