Resolved -
The issue has been identified and resolved.
Apr 2, 18:50 EDT
Monitoring -
The disruption impacting US customers has been fixed. Our team is actively monitoring to confirm full recovery.
Apr 2, 17:38 EDT
Update -
We are currently experiencing an issue impacting customers in the United States. Our team is investigating and working to restore service as quickly as possible.
Apr 2, 17:04 EDT
Investigating -
Some clients may experience issues when accessing newly created tickets. Our team is aware and we are actively working towards a resolution.
Apr 2, 15:26 EDT