All Systems Operational

RMM Services Operational
Main Dashboard Operational
Agents Health Operational
System Alerts Operational
PSA Services Operational
Helpdesk Operational
Reports Operational
Billing Operational
End User Customer Portal Operational
Admin Console GUI Operational
System Schedulers Operational
Remote Control Operational
Email Security Services Operational
API Service Operational
Community Site Operational
Academy Operational
AI Autopilot Operational
AI Copilot Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jan 13, 2026

No incidents reported today.

Jan 12, 2026
Resolved - This incident has been resolved.
Jan 12, 10:08 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 12, 09:28 EST
Identified - Customers in the EU & UK regions may experience login issues, slowness, and difficulties performing actions within the Atera console.

Our teams are actively working to resolve this issue and restore normal service as soon as possible.

Jan 12, 06:48 EST
Resolved - This incident has been resolved.
Jan 12, 06:38 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 12, 05:53 EST
Update - Customers from the EU & UK regions might experience slowness and issues performing actions within the Atera console.

Our teams identified the issue and are deploying a fix.

Jan 12, 05:44 EST
Identified - Customers from the EU & UK regions might experience login issues on the Atera console.

Our teams are actively working to resolve this issue and restore normal service as soon as possible.

Jan 12, 05:28 EST
Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026
Resolved - This incident has been resolved.
Jan 5, 02:47 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 5, 02:29 EST
Investigating - Splashtop is currently experiencing a global stack outage. This is impacting our RMM remote access - you may be unable to initiate remote sessions at this time. Their engineering team is investigating.
For real-time status, please monitor: https://status.splashtop.com/

Jan 5, 02:22 EST
Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

Dec 30, 2025

No incidents reported.