All Systems Operational
RMM Services Operational
Main Dashboard ? Operational
Agents Health ? Operational
System Alerts ? Operational
PSA Services Operational
Helpdesk ? Operational
Reports ? Operational
Billing ? Operational
Admin Console GUI ? Operational
System Schedulers ? Operational
Remote Control ? Operational
Email Security Services ? Operational
API Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
The Customer Portal will be undergoing scheduled maintenance and may not be available during this time. Your customers will be able to open tickets via other channels like email, chat, etc.
Posted on Jul 27, 01:29 EDT
Past Incidents
Jul 29, 2021

No incidents reported today.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021
Resolved - Problem with Webroot API is solved and service is fully restored.
Jul 26, 16:14 EDT
Investigating - Currently, customers may encounter Webroot installation issues through Atera due to an outage on Webroot side. The issue is currently being investigated by Webroot engineers.

Please note that endpoint protection continues to work properly.
Jul 26, 09:15 EDT
Jul 25, 2021
Completed - The scheduled maintenance has been completed.
Jul 25, 05:05 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 03:05 EDT
Scheduled - We will be doing maintenance on the Atera website and customers may experience intermittent availability. The Atera app is working fine and can be accessed at: https://app.atera.com/
Jul 25, 03:03 EDT
Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.