Atera Status

All Systems Operational

RMM Services Operational

Main Dashboard Operational

Agents Health Operational

System Alerts Operational

PSA Services Operational

Helpdesk Operational

Reports Operational

Billing Operational

Admin Console GUI Operational

System Schedulers Operational

Remote Control Operational

Email Security Services Operational

API Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 26, 2019

No incidents reported today.

May 25, 2019

No incidents reported.

May 24, 2019

No incidents reported.

May 23, 2019

No incidents reported.

May 22, 2019

No incidents reported.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

Degraded performance and slow login issues

Resolved - The issue is now resolved.
May 18, 19:19 UTC

Investigating - Some of our customer may experience degraded GUI performance and slow logins. Our teams are working to find the root cause of the issue and we'll update as soon as possible.
May 18, 19:10 UTC

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

Planned maintenance

Completed - The scheduled maintenance has been completed.
May 14, 20:57 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 20:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 14, 15:53 UTC

Scheduled - We’ll be performing server maintenance. It is expected to take under an hour, and some of our European customers may experience slow service. We apologize in advance for any inconvenience this may cause. Please feel free to reach out to support@atera.com for support, or with any questions.
May 14, 15:53 UTC

Degraded performance for EU customers

Resolved - A fix has been applied to solve the issue.
May 14, 14:33 UTC

Identified - Some of customers in Europe may encounter slowness in the tickets and devices tabs. Our DevOps engineers identified the issue and working to get it resolved ASAP.
May 14, 13:39 UTC

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.