Atera Status

All Systems Operational

RMM Services Operational

Main Dashboard Operational

Agents Health Operational

System Alerts Operational

PSA Services Operational

Helpdesk Operational

Reports Operational

Billing Operational

End User Customer Portal Operational

Admin Console GUI Operational

System Schedulers Operational

Remote Control Operational

Email Security Services Operational

API Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 9, 2022

No incidents reported today.

Dec 8, 2022

No incidents reported.

Dec 7, 2022

Outbound email delays

Resolved - This incident has been resolved.
Dec 7, 11:46 EST

Update - We are continuing to monitor for any further issues.
Dec 7, 11:45 EST

Monitoring - A fix has been implemented and we are monitoring the results.
Dec 7, 10:28 EST

Identified - We are currently facing Outbound email delays. Our teams are working to get this resolved as soon as possible.
Dec 7, 09:46 EST

Dec 6, 2022

No incidents reported.

Dec 5, 2022

Intermittent login issues

Resolved - This incident has been resolved.
Dec 5, 16:16 EST

Identified - Our authentication provider Auth0 seems to experience downtime. We're in contact with their support teams and we'll update as soon as we possible.
Dec 5, 15:35 EST

Investigating - Some of our customers may experience intermittent login issues, our development & ops teams are working to get the issue resolved ASAP.
Dec 5, 15:12 EST

Dec 4, 2022

No incidents reported.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.