Atera Status

All Systems Operational

RMM Services Operational

Main Dashboard Operational

Agents Health Operational

System Alerts Operational

PSA Services Operational

Helpdesk Operational

Reports Operational

Billing Operational

End User Customer Portal Operational

Admin Console GUI Operational

System Schedulers Operational

Remote Control Operational

Email Security Services Operational

API Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 30, 2022

No incidents reported today.

Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

Problems logging in to app.atera.com

Resolved - This incident has been resolved.
Jun 21, 11:11 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 21, 03:59 EDT

Update - The recent outage has originated from Cloudflare services being down. Cloudflare implemented a fix and we hope that the service will be restored soon.
Jun 21, 03:20 EDT

Identified - Some customers are currently experiencing issues logging into the Atera platform, this is due to AUTH0 service being down. Our OPS and DEV teams are working to resolve the issue ASAP. We apologize for the inconvenience .
Jun 21, 02:56 EDT

Jun 20, 2022

Degraded / Slow GUI performance - EU customers

Resolved - This incident has been resolved.
Jun 20, 14:35 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 20, 13:56 EDT

Identified - Some of our EU customers may experience system slowness due to high servers load, we're working to get the service back to operational quickly as possible.
Jun 20, 13:11 EDT

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

No incidents reported.