All Systems Operational
RMM Services Operational
Main Dashboard ? Operational
Agents Health ? Operational
System Alerts ? Operational
PSA Services Operational
Helpdesk ? Operational
Reports ? Operational
Billing ? Operational
Admin Console GUI ? Operational
System Schedulers ? Operational
Remote Control ? Operational
Email Security Services ? Operational
API Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 26, 2019

No incidents reported today.

May 25, 2019

No incidents reported.

May 24, 2019

No incidents reported.

May 23, 2019

No incidents reported.

May 22, 2019

No incidents reported.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019
Resolved - The issue is now resolved.
May 18, 19:19 UTC
Investigating - Some of our customer may experience degraded GUI performance and slow logins. Our teams are working to find the root cause of the issue and we'll update as soon as possible.
May 18, 19:10 UTC
May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019
Completed - The scheduled maintenance has been completed.
May 14, 20:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 20:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 14, 15:53 UTC
Scheduled - We’ll be performing server maintenance. It is expected to take under an hour, and some of our European customers may experience slow service. We apologize in advance for any inconvenience this may cause. Please feel free to reach out to support@atera.com for support, or with any questions.
May 14, 15:53 UTC
Resolved - A fix has been applied to solve the issue.
May 14, 14:33 UTC
Identified - Some of customers in Europe may encounter slowness in the tickets and devices tabs. Our DevOps engineers identified the issue and working to get it resolved ASAP.
May 14, 13:39 UTC
May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.