Atera Status

All Systems Operational

RMM Services Operational

Main Dashboard Operational

Agents Health Operational

System Alerts Operational

PSA Services Operational

Helpdesk Operational

Reports Operational

Billing Operational

End User Customer Portal Operational

Admin Console GUI Operational

System Schedulers Operational

Remote Control Operational

Email Security Services Operational

API Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance Aug 21, 02:00-05:00 EDT

Please note that the Atera platform will be undergoing maintenance from Sunday, August 21st between 02:00 AM to 05:00 AM EST time. During this time, the application may be unavailable for brief periods.
As soon as our scheduled maintenance is complete, we will post an update.
Posted on Aug 18, 09:13 EDT

Past Incidents

Aug 19, 2022

No incidents reported today.

Aug 18, 2022

No incidents reported.

Aug 17, 2022

No incidents reported.

Aug 16, 2022

No incidents reported.

Aug 15, 2022

No incidents reported.

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

Degraded / Slow GUI performance

Resolved - This incident has been resolved.
Aug 8, 13:28 EDT

Investigating - Our US data centers are currently experiencing a latency issue. As such, some customers may experience a degraded UI experience. We continue to monitor the instance and will update once the performance has been restored. For immediate assistance, please contact support.
Aug 8, 12:40 EDT

Aug 7, 2022

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Aug 7, 05:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 02:01 EDT

Scheduled - Please be advised that there will be scheduled maintenance across our network from 02:00 AM to 05:00 AM EST on 7 August 2022. No system downtime is expected. If you have any questions, please contact Support.
Aug 5, 09:19 EDT

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.