Atera Status

All Systems Operational

RMM Services Operational

Main Dashboard Operational

Agents Health Operational

System Alerts Operational

PSA Services Operational

Helpdesk Operational

Reports Operational

Billing Operational

End User Customer Portal Operational

Admin Console GUI Operational

System Schedulers Operational

Remote Control Operational

Email Security Services Operational

API Service Operational

Community Site Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 18, 2024

No incidents reported today.

Sep 17, 2024

No incidents reported.

Sep 16, 2024

No incidents reported.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

Agent being flagged by Sentinel AV agent

Resolved - This incident has been resolved.
Sep 13, 21:21 EDT

Monitoring - We have received a fix from the vendor
Sep 13, 15:25 EDT

Update - We are working closely with the sentinel team to resolve the issue
Sep 13, 12:42 EDT

Investigating - The only component affected is the Atera Agent currently. Our teams are working to investigate the issue
Sep 13, 12:22 EDT

Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

Blank page after login

Resolved - This incident has been resolved.
Sep 5, 18:37 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 5, 17:56 EDT

Investigating - We are currently experiencing an issue with the connectivity to app.atera.com.
Our teams are actively working to resolve this issue and restore normal service as soon as possible.
Sep 5, 17:03 EDT

Sep 4, 2024

Resolved - This incident has been resolved.
Sep 4, 09:41 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 4, 09:33 EDT

Investigating - We are currently experiencing an outage affecting the Auth0 authentication services. This issue is impacting user logins and processes across all environments.
Sep 4, 08:40 EDT