All Systems Operational
RMM Services Operational
Main Dashboard ? Operational
Agents Health ? Operational
System Alerts ? Operational
PSA Services Operational
Helpdesk ? Operational
Reports ? Operational
Billing ? Operational
End User Customer Portal Operational
Admin Console GUI ? Operational
System Schedulers ? Operational
Remote Control ? Operational
Email Security Services ? Operational
API Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance Aug 21, 02:00-05:00 EDT
Please note that the Atera platform will be undergoing maintenance from Sunday, August 21st between 02:00 AM to 05:00 AM EST time. During this time, the application may be unavailable for brief periods.
As soon as our scheduled maintenance is complete, we will post an update.

Posted on Aug 18, 09:13 EDT
Past Incidents
Aug 19, 2022

No incidents reported today.

Aug 18, 2022

No incidents reported.

Aug 17, 2022

No incidents reported.

Aug 16, 2022

No incidents reported.

Aug 15, 2022

No incidents reported.

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022
Resolved - This incident has been resolved.
Aug 8, 13:28 EDT
Investigating - Our US data centers are currently experiencing a latency issue. As such, some customers may experience a degraded UI experience. We continue to monitor the instance and will update once the performance has been restored. For immediate assistance, please contact support.
Aug 8, 12:40 EDT
Aug 7, 2022
Completed - The scheduled maintenance has been completed.
Aug 7, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 02:01 EDT
Scheduled - Please be advised that there will be scheduled maintenance across our network from 02:00 AM to 05:00 AM EST on 7 August 2022. No system downtime is expected. If you have any questions, please contact Support.
Aug 5, 09:19 EDT
Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.