Atera Status

All Systems Operational

RMM Services Operational

Main Dashboard Operational

Agents Health Operational

System Alerts Operational

PSA Services Operational

Helpdesk Operational

Reports Operational

Billing Operational

Admin Console GUI Operational

System Schedulers Operational

Remote Control Operational

Email Security Services Operational

API Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 20, 2019

No incidents reported today.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

Website down

Resolved - Website back up and available.
Aug 18, 21:11 UTC

Identified - Some customers may experience issues reaching www.atera.com . If you need to login, please do so via https://app.atera.com/Login
Aug 18, 17:20 UTC

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.

Aug 7, 2019

No incidents reported.

Aug 6, 2019

Splashtop in MAC Overtakes Active Window

Resolved - This incident has been resolved.
Aug 6, 13:51 UTC

Monitoring - A fix has been uploaded o production. It may take up to 12 hours for all agents to receive this update. However, restarting the service will force an update and fix the issue immediately.
Aug 6, 10:49 UTC

Identified - When using Splashtop with a MAC device, in some cases, the Splashtop will overtake the active window. Our Dev team identified the issue and is working on releasing a fix for this ASAP!
Aug 6, 08:00 UTC