All Systems Operational
RMM Services Operational
Main Dashboard ? Operational
Agents Health ? Operational
System Alerts ? Operational
PSA Services Operational
Helpdesk ? Operational
Reports ? Operational
Billing ? Operational
Admin Console GUI ? Operational
System Schedulers ? Operational
Remote Control ? Operational
Email Security Services ? Operational
API Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 15, 2019

No incidents reported today.

Sep 14, 2019
Resolved - This incident has been resolved.
Sep 14, 17:27 UTC
Identified - Some customers may experience issues login to the app directly from the website. As a workaround , please use the following url to login : https://app.atera.com/login
Sep 14, 17:07 UTC
Completed - The scheduled maintenance has been completed.
Sep 14, 10:17 UTC
Update - Scheduled maintenance is still in progress. Please refresh your window once it ends if you run into problems.
Sep 14, 09:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 09:17 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 14, 09:16 UTC
Sep 13, 2019

No incidents reported.

Sep 12, 2019
Resolved - Server is fully operational now.
Sep 12, 22:51 UTC
Identified - It seems one of our SQL servers who went unresponsive is still struggling. Customers may still experience slow response time. We're on it.
Sep 12, 22:23 UTC
Resolved - We identified an issue with one of the SQL that went unresponsive. The issue is now resolved and service is fully operational. We're sorry for the inconvenience.
Sep 12, 22:10 UTC
Investigating - Some of our customers in US might experience slower pages response time / login issues. Our dev and ops team are investigating.
Sep 12, 20:47 UTC
Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019
Completed - The scheduled maintenance has been completed.
Sep 8, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 09:00 UTC
Update - Please be informed that we will be performing maintenance on BETA a environment (app2.atera.com).
During this time-frame, the environments will not be available. We apologize for any inconvenience this may cause.”
Sep 6, 08:54 UTC
Scheduled - Please be informed that we will be performing maintenance on BETA environment.
During this time-frame, the environment will not be available. We apologize for any inconvenience this may cause.
Sep 6, 08:48 UTC
Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019

No incidents reported.

Sep 4, 2019

No incidents reported.

Sep 3, 2019

No incidents reported.

Sep 2, 2019

No incidents reported.

Sep 1, 2019

No incidents reported.