Atera Status

All Systems Operational

RMM Services Operational

Main Dashboard Operational

Agents Health Operational

System Alerts Operational

PSA Services Operational

Helpdesk Operational

Reports Operational

Billing Operational

Admin Console GUI Operational

System Schedulers Operational

Remote Control Operational

Email Security Services Operational

API Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance of Customer Portal Aug 1, 02:00-03:00 EDT

The Customer Portal will be undergoing scheduled maintenance and may not be available during this time. Your customers will be able to open tickets via other channels like email, chat, etc.
Posted on Jul 27, 01:29 EDT

Past Incidents

Jul 29, 2021

No incidents reported today.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

Degraded Webroot Performance

Resolved - Problem with Webroot API is solved and service is fully restored.
Jul 26, 16:14 EDT

Investigating - Currently, customers may encounter Webroot installation issues through Atera due to an outage on Webroot side. The issue is currently being investigated by Webroot engineers.

Please note that endpoint protection continues to work properly.
Jul 26, 09:15 EDT

Jul 25, 2021

Maintenance on the Atera.com

Completed - The scheduled maintenance has been completed.
Jul 25, 05:05 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 03:05 EDT

Scheduled - We will be doing maintenance on the Atera website and customers may experience intermittent availability. The Atera app is working fine and can be accessed at: https://app.atera.com/
Jul 25, 03:03 EDT

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.