Identified - Some customers may have received a duplicate charge on their Atera payment. We are aware of the issue and our payment provider is working to resolve it. We will post updates here as the situation develops.
Jun 11, 2026 - 15:15 EDT
RMM Services Operational
Main Dashboard Operational
Agents Health Operational
System Alerts Operational
PSA Services Operational
Helpdesk Operational
Reports Operational
Billing Operational
End User Customer Portal Operational
Admin Console GUI Operational
System Schedulers Operational
Remote Control Operational
Email Security Services Operational
API Service Operational
Community Site Operational
Academy Operational
Robin Operational
AI Copilot Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 12, 2026

No incidents reported today.

Jun 11, 2026

Unresolved incident: Payment Processing Issue (Duplicate Charges).

Jun 10, 2026

No incidents reported.

Jun 9, 2026
Resolved - This incident has been resolved.
Jun 9, 08:31 EDT
Update - We are continuing to monitor for any further issues.
Jun 9, 07:32 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 9, 06:26 EDT
Identified - The issue has been identified and a fix is being implemented.
Jun 9, 04:13 EDT
Investigating - Some clients may experience incorrect availability alerts for devices. Our team is aware of the issue and is actively working towards a resolution. We will provide further updates shortly.
Jun 9, 03:31 EDT
Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.