Agents Connectivity Issues

Incident Report for Atera

Resolved

This incident has been resolved.
Posted Oct 08, 2018 - 14:02 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 08, 2018 - 13:57 EDT

Investigating

We are currently investigating this issue. Some customers may expierience problems installing new agents or token issues. Our dev and operation teams are checking it and we'll update as soon as possible.
Posted Oct 08, 2018 - 13:05 EDT
This incident affected: RMM Services (Agents Health).