Degraded / Slow GUI performance

Incident Report for Atera

Resolved

This incident has been resolved.

Posted Oct 18, 2023 - 14:16 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 18, 2023 - 11:09 EDT

Investigating

Some of our customers may encounter system slowness due to elevated database loads. We are actively working to restore normal service as swiftly as possible

Posted Oct 18, 2023 - 07:43 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 18, 2023 - 06:27 EDT

Identified

Some of our customers may encounter system slowness due to elevated database loads. We are actively working to restore normal service as swiftly as possible

Posted Oct 18, 2023 - 04:17 EDT

This incident affected: RMM Services (Main Dashboard).