Degraded / Slow GUI performance

Incident Report for Atera

Resolved

Our engineers have worked alongside Microsoft teams and have successfully completed mitigation workstreams. The telemetries indicate the services have recovered completely. More information about Azure Service Health can be found here: https://azure.status.microsoft/en-us/status

Posted Jun 16, 2023 - 05:07 EDT

Monitoring

The issue seems to have originated from networking problems that Azure is experiencing. Atera has managed to stabilize its environment, and performance is expected to improve now. We are still monitoring the situation closely. You can find more information about the Azure network issue here: https://azure.status.microsoft/en-us/status

Posted Jun 16, 2023 - 01:17 EDT

Investigating

Some of our customers in the Australia region may be experiencing system slowness. We are actively working to restore the service as quickly as possible.

Posted Jun 16, 2023 - 00:11 EDT

This incident affected: Admin Console GUI.