Agents connectivity issue

Incident Report for Atera

Resolved

This incident has been resolved.

Posted Nov 08, 2018 - 12:55 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 08, 2018 - 06:00 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 08, 2018 - 04:55 EST

Investigating

Some of our customers may be experiencing connectivity issues with the agents. We are currently investigating it and we'll keep our customers updated as soon as we have more information to share. We're sorry for the inconvenience that this may be causing you.

Posted Nov 08, 2018 - 02:13 EST

This incident affected: RMM Services (Agents Health).