Problems logging in to app.atera.com

Incident Report for Atera

Resolved

This incident has been resolved.

Posted Jun 21, 2022 - 11:11 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 21, 2022 - 03:59 EDT

Update

The recent outage has originated from Cloudflare services being down. Cloudflare implemented a fix and we hope that the service will be restored soon.

Posted Jun 21, 2022 - 03:20 EDT

Identified

Some customers are currently experiencing issues logging into the Atera platform, this is due to AUTH0 service being down. Our OPS and DEV teams are working to resolve the issue ASAP. We apologize for the inconvenience .

Posted Jun 21, 2022 - 02:56 EDT

This incident affected: Admin Console GUI.