Degraded / Slow GUI performance

Incident Report for Atera

Resolved

This incident has been resolved.

Posted Nov 03, 2023 - 07:38 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 03, 2023 - 05:55 EDT

Investigating

We are currently still experiencing high DB load impacting system performance and login. Our engineering teams, along with Microsoft partners, are actively working to isolate and resolve the issue as quickly as possible. Updates will follow shortly. We apologize for the inconvenience

Posted Nov 03, 2023 - 05:48 EDT

This incident affected: Admin Console GUI.