Splashtop Service Interruption
Incident Report for Atera
Resolved
This incident has been resolved.
Posted Oct 30, 2023 - 16:42 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 30, 2023 - 15:10 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 30, 2023 - 14:55 EDT
Investigating
We are currently aware of connectivity issues impacting Splashtop functionality within our RMM platform. Users may experience difficulties accessing their remote computers during this time (intermittently). A server issue has been identified by Splashtop engineers and it is currently being worked on. We apologize for the inconvenience. For updates, please monitor https://status.splashtop.com/
Posted Oct 30, 2023 - 14:39 EDT
This incident affected: Remote Control.