Reduced agents functionality

Incident Report for Atera

Resolved

Pubnub infrastructure issue was resolved.
Posted May 29, 2019 - 16:46 EDT

Identified

Some customers may experience incorrect agent readings and reduced functionality, this issue seems to be related to our messaging service provider (pubnub) who seem to have an infrastructure problem . We are working with Pubnub engineers to get it resolved ASAP.
Posted May 29, 2019 - 13:39 EDT
This incident affected: RMM Services (Agents Health).
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