Agent being flagged by Sentinel AV agent

Incident Report for Atera

Resolved

This incident has been resolved.
Posted Sep 13, 2024 - 21:21 EDT

Monitoring

We have received a fix from the vendor
Posted Sep 13, 2024 - 15:25 EDT

Update

We are working closely with the sentinel team to resolve the issue
Posted Sep 13, 2024 - 12:42 EDT

Investigating

The only component affected is the Atera Agent currently. Our teams are working to investigate the issue
Posted Sep 13, 2024 - 12:22 EDT
This incident affected: RMM Services (Agents Health).