Degraded performance on dashboard

Incident Report for Atera

Resolved

This incident has been resolved.

Posted May 31, 2022 - 11:32 EDT

Monitoring

The fix has been implemented, error levels are back to normal.

Our teams will continue to monitor the performance.

Posted May 31, 2022 - 11:21 EDT

Identified

The root cause has been identified and errors are decreasing.

Posted May 31, 2022 - 11:19 EDT

Investigating

Our engineers have detected elevated errors in some of our servers.

Updates will be provided via this channel as soon as possible.

Posted May 31, 2022 - 11:16 EDT

This incident affected: RMM Services (Main Dashboard).