Duplicate tickets and slowness in the main ticketing page
Incident Report for Atera
Resolved
This incident has been resolved.
Posted Feb 09, 2023 - 07:55 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 09, 2023 - 05:15 EST
Investigating
Some customers might experience slowness issues on the main ticketing page or duplicate tickets. Our engineers are investigating the issue.
Posted Feb 09, 2023 - 02:33 EST
This incident affected: PSA Services (Helpdesk).