Degraded / Slow GUI performance

Incident Report for Atera

Resolved

This incident has been resolved.

Posted Jul 05, 2023 - 12:34 EDT

Monitoring

We are still monitoring the situation, the performance is currently stable and it seems to be working as intended.
You can find more information about the Azure network issue here: https://azure.status.microsoft/en-us/status

Posted Jul 05, 2023 - 10:49 EDT

Investigating

Some of our customers may experience system slowness, due to networking problems that Azure is experiencing.
Atera has managed to stabilize its environment, and performance is expected to improve now.
We are still monitoring the situation closely. You can find more information about the Azure network issue here: https://azure.status.microsoft/en-us/status

Posted Jul 05, 2023 - 09:07 EDT

This incident affected: RMM Services (Main Dashboard) and Admin Console GUI.