Degraded performance and slow login issues

Incident Report for Atera

Resolved

This incident has been resolved.

Posted Dec 23, 2019 - 16:12 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 23, 2019 - 15:29 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 23, 2019 - 15:00 EST

Investigating

Some of our customer may experience degraded GUI performance and slow logins. Our teams are working to find the root cause of the issue and we'll update as soon as possible.

Posted Dec 23, 2019 - 14:59 EST

This incident affected: Admin Console GUI.