Unexpected Device Availability Alerts

Incident Report for Atera

Resolved

This incident has been resolved.

Posted Jun 09, 2026 - 08:31 EDT

Update

We are continuing to monitor for any further issues.

Posted Jun 09, 2026 - 07:32 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 09, 2026 - 06:26 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 09, 2026 - 04:13 EDT

Investigating

Some clients may experience incorrect availability alerts for devices. Our team is aware of the issue and is actively working towards a resolution. We will provide further updates shortly.

Posted Jun 09, 2026 - 03:31 EDT

This incident affected: RMM Services (Agents Health).